Privacy Policy

1. Our Commitment

This website is operated by Marvio Company Limited, which provides services under the business name Galaxy (“Galaxy”, “we”, “our”, or “us”).

We are committed to respecting and protecting the personal information of users who visit or interact with our website at galaxygrowthpartners.com (“Website”).

This Privacy Policy explains how we collect, use, store, protect, and handle personal information provided by users through our Website, contact forms, email communications, consultation requests, and other related channels.

2. Scope of Information Collection

We may collect personal information from users when they visit our Website, complete a form, contact us, request information, book a consultation, or otherwise interact with Galaxy.

The types of personal information we may collect include, but are not limited to:
- Full name
- Email address
- Phone number
- Company name
- Business address
- Website URL
- Marketplace or e-commerce store information Information submitted through contact forms, consultation requests, or email communications
- Other information voluntarily provided by users

We may also collect certain technical and device-related information when users access our Website, including:
- Device type
- Operating system
- Browser type
- Screen size
- Language preferences
- IP address
- Website usage and interaction data

Users are responsible for ensuring that the information they provide is accurate, complete, and up to date. We are not responsible for issues, delays, or disputes arising from inaccurate, incomplete, outdated, or falsely provided information.

3. Purpose of Information Collection
We collect and use personal information for the following purposes:
- To provide, operate, and improve our Website and services.
- To respond to enquiries, consultation requests, and business communications.
- To assess whether our services are relevant to a user’s business needs.
- To provide information about Galaxy’s services, including Amazon account management, advertising, content optimisation, and related business support.
- To personalise user experience and improve the quality of our communication.
- To introduce users to services, updates, offers, or information that may be relevant to their business.
- To support internal business operations, reporting, analysis, and service improvement.
- To maintain records of business communications.
- To comply with legal, regulatory, administrative, or contractual requirements where applicable.

4. Information Storage Period
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Personal information may be retained until:
- The user requests deletion of their personal information.
- We determine that continued storage is no longer necessary.
- Retention is required for legal, accounting, contractual, compliance, dispute resolution, or legitimate business purposes.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely store such information in accordance with our internal procedures and applicable requirements.

5. Access, Correction, and Deletion of Personal Information