Account Management

We don’t manage Amazon.
We operate it as a profit system.

Galaxy takes full ownership of your Amazon operation - ads, inventory, pricing, and execution - with decisions reviewed weekly at P&L level.

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Inside the work

Real work. Not just promises.

Here's what working with Galaxy actually looks like - the reporting, the structure, and the day-to-day execution behind every brand we manage.

Response timeSame day, every time
Communication

Every message actioned the same day it arrives.

Most agencies queue your request for next week's call. We act on it today. Whether it's a listing issue, an ad change, or a compliance flag - you get a response and a resolution the same day.

  • Direct line to your dedicated specialist - not a shared inbox
  • Same-day action on all requests, Monday to Friday
  • Proactive updates before you think to ask
Monthly reportMargin visibility per SKU
Profit Visibility

You see your P&L - not your ad dashboard.

Every month you get a clear report showing what Amazon actually made you - after FBA fees, ad spend, returns, and storage costs. Real contribution margin. Clear enough to share with your investor or co-founder.

  • SKU-level contribution margin each month
  • Revenue, spend, and profit trends in one view
  • Shareable directly with co-founders or investors
AdvertisingFull-funnel campaign build
Amazon Ads Accredited

Campaigns built around your margins - not spend targets.

Every campaign - SP, SB, SBV, SD, STV, AMC - is structured with your TACoS threshold and contribution margin in mind from the start. We scale revenue while keeping Amazon profitable.

  • SP, SB, SBV, SD, STV structured and managed end-to-end
  • Bid strategy tied to TACoS targets, not arbitrary spend
  • Consistent 5x+ ROAS across UK and Pan-EU marketplaces
A/B Test Result 77% confidence, Version A wins
Conversion Optimisation

We test everything. Then optimise. Then test again.

Main image, title, A+ content, price - every element that affects conversion is tested systematically. We don't guess what works. We measure it, then scale what does.

  • Structured A/B tests on main images and listing copy
  • A+ content variants tested against conversion benchmarks
  • Results fed back into creative and campaign decisions
How We Work

Here's how we run your Amazon operation.

Every brand gets a dedicated task system, weekly performance updates, and monthly P&L reviews. You always know what we're doing and why.

What makes Galaxy different.

Most Amazon agencies look the same. Here's what we do differently and why it matters for your brand.

Galaxy
Typical Agency
Max 4 brands per account manager
Monthly P&L report tied to contribution margin
Same-day response & execution
UK & Pan-EU marketplace specialists
Amazon + Shopify channel strategy
50+ CPG brands across food, supplements & lifestyle
Case Studies

What our clients say

Testimonials

What It’s Like to Hand Us Your Amazon Account

Let's Chat  
Folder labeled 'PROJECT' next to a yellow folder with a sheet of paper inside.

Full Amazon account rebuild & ongoing management

Galaxy rebuilt our entire Amazon setup from the ground up — listings, advertising, and financial reporting. The biggest difference is how structured and transparent everything became. Every ad, promotion, and decision now connects directly to profit. It truly feels like having an internal Amazon department that cares about our brand as much as we do.

Smiling man wearing a colorful cap and a black Exhale Healthy Coffee t-shirt with a medal around his neck, holding a glass of beer.
Alex Highams
Founder, Exhale Coffee
Dashboard with pie chart and bar graph icons on a gradient purple background.

"They made Amazon simple again."

Getting supplements compliant on Amazon is a nightmare, but Galaxy handled every step — documentation, listing updates, and communication — with professionalism and care. We could finally focus on product and growth instead of Amazon admin.

Smiling woman with shoulder-length blonde hair wearing a white THERA NORDIC sweatshirt in front of a purple circular background.
Emma Cannings
Founder, THERA Nordic
Text logo reading 'SACRED SUMMIT' in bold uppercase letters.

“From chaos to clarity — finally, a system that works.”

Before Galaxy, our campaigns were messy and expensive. Within months, the team restructured ads, fixed suppressed listings, and stabilized performance across EU markets. Their process gave us clarity on what drives results.

Smiling middle-aged man with gray hair and beard wearing black glasses and a white shirt, seated against a purple background.
Robin Paul McCartney
Managing Director, ATA & Sacred Summit
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See if a Profit-First Amazon System is right for your brand

Stop guessing, start growing with a dedicated team that understands your brand, your margins, and your goals.

FAQs

Frequently Asked Questions

Here are the answers to the most common ones — clear, practical, and built on real experience.

What exactly does account management include?

Everything that affects your Amazon P&L - listings, inventory, pricing, compliance, promotions, and reporting. Advertising is part of the system, not a separate add-on. We treat every variable that touches your margin as our responsibility.

Who will actually be working on my account?

Every brand gets a named core team: an advertising specialist, an account strategist, and a reporting lead. You'll know exactly who owns what. We cap at four brands per team member so your account never gets deprioritised when another client has a busy month.

How do you handle emergencies like listing suppression?

Same day. Every account has a dedicated point of contact with direct access, not a ticketing system. Listing suppressed on a Friday afternoon - we're on it before the weekend. Account health warning - flagged and resolved before it escalates. This is included in every engagement.

How much of my time does this actually require?

Minimal, by design. Most founders are involved in a monthly strategy review and occasional decisions that need sign-off. Day-to-day execution, issue resolution, and reporting happen without you needing to be involved. That's the point.

What does the first 30 days look like?

Weeks 1-2: Full account audit - catalog, ads, inventory, financials. We identify where profit is leaking before we touch anything.
Weeks 3-4: System setup - task board live, reporting connected, campaigns aligned.
End of month: First performance review with a written 90-day plan.

How is this different from just managing my ads?

Advertising in isolation optimises for the wrong number. Your ROAS can look great while your contribution margin quietly shrinks. Account management means every ad decision is reviewed against inventory, pricing, and margin - not just campaign metrics. That's the difference between a channel that looks good and one that actually makes money.