Terms of service
1. Acceptance of Terms
By accessing or using our website, including but not limited to galaxygrowthpartners.com (“Website”), you agree to comply with and be bound by these Terms of Service.
Please read these Terms of Service carefully before using our Website or engaging with any of our services. If you do not agree with these terms, you should not use the Website or our services.These Terms of Service may be updated from time to time without prior notice. Any updates will be posted on this Website.
2. Company Identification
This Website is operated by Marvio, trading as Galaxy. Galaxy is a marketplace growth service brand providing advertising, account management, content optimisation, and data-led retail operations for brands selling on Amazon and other marketplaces.
Galaxy is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.
Company Information
- Legal Entity: Marvio
- Trading / Service Brand: Galaxy
- Primary Contact: Nguyen Dang Vu
- Business Address: No. 4, 358/25/86 Bui Xuong Trach Street, Thanh Xuan District, Hanoi, Vietnam
- Website: galaxygrowthpartners.com
- Email: contact@galaxygrowthpartners.com
3. User Rights and Responsibilities
By using our Website or services, you represent that you have the legal capacity and authority to enter into a binding agreement and that you are not prohibited from receiving such services under applicable laws. Users may access the information published on the Website for lawful and legitimate purposes. Any use, copying, storage, distribution, or sharing of Website content must comply with applicable laws, these Terms of Service, and our Privacy Policy. When requesting or using our services, you agree to cooperate with us and provide accurate, complete, and up-to-date information necessary for us to assess, propose, and deliver the relevant services. You agree not to use the Website or our services for any unlawful, harmful, abusive, fraudulent, misleading, or unauthorised purpose.
Prohibited activities include, but are not limited to:
- Using the Website in violation of applicable laws or regulations
- Providing false, misleading, incomplete, or fraudulent informationInfringing the rights, privacy, intellectual property, or reputation of others
- Uploading, transmitting, or distributing malicious code, viruses, or harmful files
- Attempting to gain unauthorised access to the Website, systems, accounts, data, or networks
- Interfering with or disrupting the operation, security, or performance of the Website
- Using bots, scrapers, spiders, automated tools, or manual processes to collect Website content without our prior written permission
- Copying, reproducing, redistributing, or commercially exploiting Website content without authorisation
- Sharing login credentials, access permissions, or confidential materials without authorisation
- Using our services to violate the policies, terms, or agreements of any third-party platform, including marketplace platforms
- If we provide access to any restricted area, report, dashboard, shared drive, client portal, or other protected resource, you must keep such access confidential and must not share it with unauthorised parties.
4. Our Rights and Responsibilities
We are responsible for providing our services in accordance with the agreed scope, written proposal, statement of work, service agreement, or contract entered into with the client. We will use reasonable efforts to provide accurate information, professional guidance, and service delivery based on the information available to us at the time. We may update, modify, suspend, or discontinue any part of the Website at any time without prior notice. We reserve the right to refuse service, restrict access, or terminate engagement where a user or client violates these Terms of Service, applicable laws, platform policies, or any agreement entered into with us. We will cooperate with competent legal, regulatory, or government authorities where required by applicable law.We are committed to handling personal information in accordance with our Privacy Policy and applicable data protection obligations.
5. Our Services
Galaxy provides marketplace growth services for brands selling on Amazon and other marketplace channels. Our services may include, but are not limited to:
- Marketplace account management
- Amazon advertising and PPC management
- Marketplace growth strategy
- Product listing and content optimisation
- A+ Content and storefront support
- Catalogue and operational support
- Account health and issue management
- Reporting, performance analysis, and data-led recommendations
- Retail economics and profitability analysis
- Marketplace expansion support
The exact scope, deliverables, timeline, fees, payment terms, responsibilities, and other commercial terms will be agreed separately in writing between us and the client through a proposal, service agreement, contract, statement of work, or other written confirmation. Information published on the Website is for general information only and does not constitute a binding offer, guarantee, or commitment unless expressly agreed in writing.
6. Service Engagement Process
A prospective client may contact us through the Website, email, referral, meeting, or other communication channels. We may assess the prospective client’s business needs and provide information about relevant services, pricing, scope, or next steps. Where both parties agree to proceed, the service engagement will be governed by a written agreement or written confirmation covering the relevant scope of work, fees, payment terms, responsibilities, and deliverables. We are not obligated to provide services until the relevant commercial terms have been agreed and accepted by both parties.
7. Fees and Payment
Service fees, payment schedules, billing methods, refund terms, and any additional charges will be agreed in writing between us and the client. Unless otherwise agreed, payments may be made by bank transfer or another payment method approved by us. Late payment, non-payment, or failure to comply with agreed payment terms may result in suspension or termination of services.
8. Third-Party Platforms and Services
Our work may involve third-party platforms, tools, or marketplaces, including but not limited to Amazon, advertising platforms, reporting tools, analytics tools, project management tools, and communication platforms. Clients are responsible for complying with the terms, policies, and requirements of any third-party platform they use. We do not control third-party platforms and are not responsible for any changes, restrictions, suspensions, technical issues, policy enforcement, or decisions made by third-party platforms. Where access to a third-party account is required, clients must provide access through authorised methods, such as official user permissions or approved access management processes. We do not request or require clients to share passwords where proper user permission methods are available.
9. Intellectual Property
All content on the Website, including text, graphics, logos, layouts, documents, service descriptions, frameworks, and other materials, is owned by or licensed to Marvio / Galaxy unless otherwise stated. Users may not copy, reproduce, modify, distribute, publish, display, sell, or commercially exploit any Website content without our prior written permission. Client-specific deliverables, creative assets, reports, strategy documents, and other work products will be governed by the relevant written agreement between us and the client.
All third-party trademarks, brand names, platform names, and logos remain the property of their respective owners.Amazon and related marks are trademarks of Amazon.com, Inc. or its affiliates. Galaxy is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.
10. Confidentiality
Where users or clients share confidential business information with us, we will take reasonable steps to protect such information and use it only for the purpose of assessing, providing, or managing our services. Clients must also keep confidential any non-public information, reports, documents, methodologies, pricing, proposals, access credentials, or internal materials shared by us.Confidentiality obligations may be further defined in a separate agreement between us and the client.
11. Limitation of Liability
The Website and its content are provided for general informational purposes. While we aim to keep information accurate and up to date, we do not guarantee that all Website content is complete, accurate, current, or free from error. Our services involve professional judgement, third-party platform conditions, market changes, advertising performance variables, operational factors, and client-side execution. Therefore, we do not guarantee specific sales, rankings, profits, advertising results, account outcomes, or marketplace performance unless expressly agreed in writing. To the maximum extent permitted by applicable law, Marvio / Galaxy shall not be liable for any indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from the use of the Website or services.
12. Privacy and Data Protection
Our collection, use, storage, and protection of personal information is governed by our Privacy Policy.By using the Website or submitting information to us, you acknowledge that your information may be processed in accordance with our Privacy Policy.
13. Complaints and Contact
If you have any questions, requests, or complaints regarding these Terms of Service, please contact us using the details below:
- Marvio, trading as Galaxy
- Primary Contact: Tim Nguyen
- Business Address: No. 4, 358/25/86 Bui Xuong Trach Street, Thanh Xuan District, Hanoi, Vietnam
- Website: galaxygrowthpartners.com
- Email: contact@galaxygrowthpartners.com
We will review and respond to enquiries within a reasonable timeframe, depending on the nature and complexity of the request.
14. Updates to These Terms
We may update these Terms of Service from time to time to reflect changes in our Website, services, business operations, legal obligations, or policies.The updated version will be posted on this Website. Continued use of the Website after any updates means you accept the revised Terms of Service.
Last updated: 21/05/2026
By accessing or using our website, including but not limited to galaxygrowthpartners.com (“Website”), you agree to comply with and be bound by these Terms of Service.
Please read these Terms of Service carefully before using our Website or engaging with any of our services. If you do not agree with these terms, you should not use the Website or our services.These Terms of Service may be updated from time to time without prior notice. Any updates will be posted on this Website.
2. Company Identification
This Website is operated by Marvio, trading as Galaxy. Galaxy is a marketplace growth service brand providing advertising, account management, content optimisation, and data-led retail operations for brands selling on Amazon and other marketplaces.
Galaxy is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.
Company Information
- Legal Entity: Marvio
- Trading / Service Brand: Galaxy
- Primary Contact: Nguyen Dang Vu
- Business Address: No. 4, 358/25/86 Bui Xuong Trach Street, Thanh Xuan District, Hanoi, Vietnam
- Website: galaxygrowthpartners.com
- Email: contact@galaxygrowthpartners.com
3. User Rights and Responsibilities
By using our Website or services, you represent that you have the legal capacity and authority to enter into a binding agreement and that you are not prohibited from receiving such services under applicable laws. Users may access the information published on the Website for lawful and legitimate purposes. Any use, copying, storage, distribution, or sharing of Website content must comply with applicable laws, these Terms of Service, and our Privacy Policy. When requesting or using our services, you agree to cooperate with us and provide accurate, complete, and up-to-date information necessary for us to assess, propose, and deliver the relevant services. You agree not to use the Website or our services for any unlawful, harmful, abusive, fraudulent, misleading, or unauthorised purpose.
Prohibited activities include, but are not limited to:
- Using the Website in violation of applicable laws or regulations
- Providing false, misleading, incomplete, or fraudulent informationInfringing the rights, privacy, intellectual property, or reputation of others
- Uploading, transmitting, or distributing malicious code, viruses, or harmful files
- Attempting to gain unauthorised access to the Website, systems, accounts, data, or networks
- Interfering with or disrupting the operation, security, or performance of the Website
- Using bots, scrapers, spiders, automated tools, or manual processes to collect Website content without our prior written permission
- Copying, reproducing, redistributing, or commercially exploiting Website content without authorisation
- Sharing login credentials, access permissions, or confidential materials without authorisation
- Using our services to violate the policies, terms, or agreements of any third-party platform, including marketplace platforms
- If we provide access to any restricted area, report, dashboard, shared drive, client portal, or other protected resource, you must keep such access confidential and must not share it with unauthorised parties.
4. Our Rights and Responsibilities
We are responsible for providing our services in accordance with the agreed scope, written proposal, statement of work, service agreement, or contract entered into with the client. We will use reasonable efforts to provide accurate information, professional guidance, and service delivery based on the information available to us at the time. We may update, modify, suspend, or discontinue any part of the Website at any time without prior notice. We reserve the right to refuse service, restrict access, or terminate engagement where a user or client violates these Terms of Service, applicable laws, platform policies, or any agreement entered into with us. We will cooperate with competent legal, regulatory, or government authorities where required by applicable law.We are committed to handling personal information in accordance with our Privacy Policy and applicable data protection obligations.
5. Our Services
Galaxy provides marketplace growth services for brands selling on Amazon and other marketplace channels. Our services may include, but are not limited to:
- Marketplace account management
- Amazon advertising and PPC management
- Marketplace growth strategy
- Product listing and content optimisation
- A+ Content and storefront support
- Catalogue and operational support
- Account health and issue management
- Reporting, performance analysis, and data-led recommendations
- Retail economics and profitability analysis
- Marketplace expansion support
The exact scope, deliverables, timeline, fees, payment terms, responsibilities, and other commercial terms will be agreed separately in writing between us and the client through a proposal, service agreement, contract, statement of work, or other written confirmation. Information published on the Website is for general information only and does not constitute a binding offer, guarantee, or commitment unless expressly agreed in writing.
6. Service Engagement Process
A prospective client may contact us through the Website, email, referral, meeting, or other communication channels. We may assess the prospective client’s business needs and provide information about relevant services, pricing, scope, or next steps. Where both parties agree to proceed, the service engagement will be governed by a written agreement or written confirmation covering the relevant scope of work, fees, payment terms, responsibilities, and deliverables. We are not obligated to provide services until the relevant commercial terms have been agreed and accepted by both parties.
7. Fees and Payment
Service fees, payment schedules, billing methods, refund terms, and any additional charges will be agreed in writing between us and the client. Unless otherwise agreed, payments may be made by bank transfer or another payment method approved by us. Late payment, non-payment, or failure to comply with agreed payment terms may result in suspension or termination of services.
8. Third-Party Platforms and Services
Our work may involve third-party platforms, tools, or marketplaces, including but not limited to Amazon, advertising platforms, reporting tools, analytics tools, project management tools, and communication platforms. Clients are responsible for complying with the terms, policies, and requirements of any third-party platform they use. We do not control third-party platforms and are not responsible for any changes, restrictions, suspensions, technical issues, policy enforcement, or decisions made by third-party platforms. Where access to a third-party account is required, clients must provide access through authorised methods, such as official user permissions or approved access management processes. We do not request or require clients to share passwords where proper user permission methods are available.
9. Intellectual Property
All content on the Website, including text, graphics, logos, layouts, documents, service descriptions, frameworks, and other materials, is owned by or licensed to Marvio / Galaxy unless otherwise stated. Users may not copy, reproduce, modify, distribute, publish, display, sell, or commercially exploit any Website content without our prior written permission. Client-specific deliverables, creative assets, reports, strategy documents, and other work products will be governed by the relevant written agreement between us and the client.
All third-party trademarks, brand names, platform names, and logos remain the property of their respective owners.Amazon and related marks are trademarks of Amazon.com, Inc. or its affiliates. Galaxy is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.
10. Confidentiality
Where users or clients share confidential business information with us, we will take reasonable steps to protect such information and use it only for the purpose of assessing, providing, or managing our services. Clients must also keep confidential any non-public information, reports, documents, methodologies, pricing, proposals, access credentials, or internal materials shared by us.Confidentiality obligations may be further defined in a separate agreement between us and the client.
11. Limitation of Liability
The Website and its content are provided for general informational purposes. While we aim to keep information accurate and up to date, we do not guarantee that all Website content is complete, accurate, current, or free from error. Our services involve professional judgement, third-party platform conditions, market changes, advertising performance variables, operational factors, and client-side execution. Therefore, we do not guarantee specific sales, rankings, profits, advertising results, account outcomes, or marketplace performance unless expressly agreed in writing. To the maximum extent permitted by applicable law, Marvio / Galaxy shall not be liable for any indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from the use of the Website or services.
12. Privacy and Data Protection
Our collection, use, storage, and protection of personal information is governed by our Privacy Policy.By using the Website or submitting information to us, you acknowledge that your information may be processed in accordance with our Privacy Policy.
13. Complaints and Contact
If you have any questions, requests, or complaints regarding these Terms of Service, please contact us using the details below:
- Marvio, trading as Galaxy
- Primary Contact: Tim Nguyen
- Business Address: No. 4, 358/25/86 Bui Xuong Trach Street, Thanh Xuan District, Hanoi, Vietnam
- Website: galaxygrowthpartners.com
- Email: contact@galaxygrowthpartners.com
We will review and respond to enquiries within a reasonable timeframe, depending on the nature and complexity of the request.
14. Updates to These Terms
We may update these Terms of Service from time to time to reflect changes in our Website, services, business operations, legal obligations, or policies.The updated version will be posted on this Website. Continued use of the Website after any updates means you accept the revised Terms of Service.
Last updated: 21/05/2026