Privacy Policy
1. Our Commitment
At Marvio, operating the marketplace growth service brand Galaxy (“we”, “us”, or “our”), we are committed to respecting and protecting the personal information of users who visit our website. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website: galaxygrowthpartners.com (“Website”).
Galaxy provides marketplace growth services, including advertising, account management, content optimisation, and data-led retail operations for brands selling on Amazon and other marketplaces. Galaxy is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.
2. Information We Collect
We may collect personal information from users when they complete forms, contact us through the Website, or otherwise communicate with us.The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Business name
- Website or marketplace store details
- Business address
Any other information voluntarily provided by the user
We may also collect certain technical information relating to the user’s device and website usage, including:
- Device type
- Browser type
- Operating system
- Screen size
- Language settings
- IP address
Website usage and interaction data
Users are responsible for ensuring that the information they provide is accurate, complete, and up to date. We are not responsible for any issues arising from inaccurate, outdated, incomplete, or fraudulent information provided by users.
3. Purpose of Collecting Information
We collect and process personal information for the following purposes:
- To respond to enquiries submitted through the Website
- To provide, manage, and improve our services
- To assess whether our services are suitable for a prospective client’s business needs
- To communicate with users regarding our services, proposals, meetings, or ongoing work
- To improve the Website, user experience, and service quality
- To personalise communications and provide information that may be relevant to the user’s business
- To comply with legal, regulatory, contractual, or security obligations
We may use the information provided to introduce users to services, insights, reports, or business updates that we believe may be relevant to their interests or business needs.
4. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain information until:
- The user requests deletion of their personal information
- The information is no longer necessary for the purpose for which it was collected
- Retention is required for legal, contractual, accounting, security, or legitimate business purposes
5. Access, Correction, and Deletion of Personal Information
Users may request access to, correction of, or deletion of their personal information by contacting us. We may require the requesting user to verify their identity and demonstrate that they have the legal right to access, amend, or delete the relevant information. We will review such requests and respond within a reasonable timeframe, subject to applicable legal, contractual, or operational requirements.
6. Parties Who May Access Collected Information
Personal information may be accessed by:
- Marvio and Galaxy team members involved in responding to enquiries, delivering services, or managing client relationships
- Contractors, service providers, or professional advisers who support our business operations, where access is necessary
- Technology providers used to operate the Website, communication systems, analytics, reporting, or client service workflows
- Legal, regulatory, or government authorities where disclosure is required by law or necessary to protect our legal rights
We do not sell users’ personal information. We do not share personal information with unrelated third parties for their own marketing purposes without the user’s consent. Where we share information with service providers or partners, we do so only when necessary to provide our services, operate our business, comply with legal obligations, or protect our legitimate interests.
7. Personal Information Security
We apply reasonable technical, organisational, and administrative measures to protect personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction. These measures may include access controls, secure systems, password protection, data minimisation, internal confidentiality practices, and other appropriate safeguards.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security. Users should also take appropriate steps to protect their own systems, devices, and login credentials when communicating with us or using online services.
8. Third-Party Services and Website Tools
Our Website may use third-party tools or services to support its operation, including website hosting, analytics, contact forms, email communication, customer relationship management, reporting, or security tools. These third-party providers may process limited information on our behalf where necessary to provide their services. We take reasonable steps to work with providers that apply appropriate security and privacy standards. Our Website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of any third-party websites.
9. Complaints and Contact
If users believe that their personal information has been collected, used, or disclosed in a way that is inconsistent with this Privacy Policy, they may contact us using the details below.
Company Identification
- Legal Entity: Marvio
- Trading / Service Brand: Galaxy
- Primary Contact: Nguyen Dang Vu
- Business Address: No. 4, 358/25/86 Bui Xuong Trach Street, Thanh Xuan District, Hanoi, Vietnam
- Website: galaxygrowthpartners.com
- Email: contact@galaxygrowthpartners.com
We will review and respond to privacy-related enquiries or complaints within a reasonable timeframe, depending on the nature and complexity of the request.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or data protection practices. Any updates will be posted on this Website. Users are encouraged to review this Privacy Policy periodically.
Last updated: 05/21/2026
At Marvio, operating the marketplace growth service brand Galaxy (“we”, “us”, or “our”), we are committed to respecting and protecting the personal information of users who visit our website. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website: galaxygrowthpartners.com (“Website”).
Galaxy provides marketplace growth services, including advertising, account management, content optimisation, and data-led retail operations for brands selling on Amazon and other marketplaces. Galaxy is an independent service provider and is not affiliated with, endorsed by, or sponsored by Amazon.
2. Information We Collect
We may collect personal information from users when they complete forms, contact us through the Website, or otherwise communicate with us.The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Business name
- Website or marketplace store details
- Business address
Any other information voluntarily provided by the user
We may also collect certain technical information relating to the user’s device and website usage, including:
- Device type
- Browser type
- Operating system
- Screen size
- Language settings
- IP address
Website usage and interaction data
Users are responsible for ensuring that the information they provide is accurate, complete, and up to date. We are not responsible for any issues arising from inaccurate, outdated, incomplete, or fraudulent information provided by users.
3. Purpose of Collecting Information
We collect and process personal information for the following purposes:
- To respond to enquiries submitted through the Website
- To provide, manage, and improve our services
- To assess whether our services are suitable for a prospective client’s business needs
- To communicate with users regarding our services, proposals, meetings, or ongoing work
- To improve the Website, user experience, and service quality
- To personalise communications and provide information that may be relevant to the user’s business
- To comply with legal, regulatory, contractual, or security obligations
We may use the information provided to introduce users to services, insights, reports, or business updates that we believe may be relevant to their interests or business needs.
4. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain information until:
- The user requests deletion of their personal information
- The information is no longer necessary for the purpose for which it was collected
- Retention is required for legal, contractual, accounting, security, or legitimate business purposes
5. Access, Correction, and Deletion of Personal Information
Users may request access to, correction of, or deletion of their personal information by contacting us. We may require the requesting user to verify their identity and demonstrate that they have the legal right to access, amend, or delete the relevant information. We will review such requests and respond within a reasonable timeframe, subject to applicable legal, contractual, or operational requirements.
6. Parties Who May Access Collected Information
Personal information may be accessed by:
- Marvio and Galaxy team members involved in responding to enquiries, delivering services, or managing client relationships
- Contractors, service providers, or professional advisers who support our business operations, where access is necessary
- Technology providers used to operate the Website, communication systems, analytics, reporting, or client service workflows
- Legal, regulatory, or government authorities where disclosure is required by law or necessary to protect our legal rights
We do not sell users’ personal information. We do not share personal information with unrelated third parties for their own marketing purposes without the user’s consent. Where we share information with service providers or partners, we do so only when necessary to provide our services, operate our business, comply with legal obligations, or protect our legitimate interests.
7. Personal Information Security
We apply reasonable technical, organisational, and administrative measures to protect personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction. These measures may include access controls, secure systems, password protection, data minimisation, internal confidentiality practices, and other appropriate safeguards.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security. Users should also take appropriate steps to protect their own systems, devices, and login credentials when communicating with us or using online services.
8. Third-Party Services and Website Tools
Our Website may use third-party tools or services to support its operation, including website hosting, analytics, contact forms, email communication, customer relationship management, reporting, or security tools. These third-party providers may process limited information on our behalf where necessary to provide their services. We take reasonable steps to work with providers that apply appropriate security and privacy standards. Our Website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of any third-party websites.
9. Complaints and Contact
If users believe that their personal information has been collected, used, or disclosed in a way that is inconsistent with this Privacy Policy, they may contact us using the details below.
Company Identification
- Legal Entity: Marvio
- Trading / Service Brand: Galaxy
- Primary Contact: Nguyen Dang Vu
- Business Address: No. 4, 358/25/86 Bui Xuong Trach Street, Thanh Xuan District, Hanoi, Vietnam
- Website: galaxygrowthpartners.com
- Email: contact@galaxygrowthpartners.com
We will review and respond to privacy-related enquiries or complaints within a reasonable timeframe, depending on the nature and complexity of the request.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or data protection practices. Any updates will be posted on this Website. Users are encouraged to review this Privacy Policy periodically.
Last updated: 05/21/2026